Technology and the business process

Technology and the business process 

It’s no secret that technology and the business process go hand in hand. After all, how many IT projects get off the ground where process or process improvement isn’t a key factor? But which comes first, implementing the technology or addressing the process? Understanding the process landscape of all core units within an organisation is critical. Process issues and improvement opportunities need to be identified and then applied into the technology solution or platform. With a new implementation of a workflow system the process and improvement of the process will be critical, and with a current technology platform the process could be improved over time or as the business process landscape changes.

picture 1When you look at your processes within an existing business control platform or workflow system there are a lot of critical information that can assist in the improvement of processes and to easily see where you need to streamline process problem areas. If for example, you make the information available for the time it takes to complete procurement transactions over a period of time, with details broken down to each level and approver, you will be able to easily spot the problem areas and then be able to enhance the process.

You may also find that there are areas where the technology plays a big part in the improvement and streamlining of processes where there were issues or inefficiencies. If you have technology that enables you to use a mobile device and continue the process without being in front of a laptop or computer or enable users to do time management and escalations, it will greatly increase productivity and efficiency. AccTech eWorkflow 2013 is such a technology that can be used to improve the automation of processes to achieve gains in productivity and efficiency. These automated and managed processes improve productivity and efficiency by routing transactions, tasks and activities, from person to person involved in the process.

AccTech eWorkflow is a technology process tool to enhance core business processes with an open architecture to configure and apply it easily to your business requirements. With key features such as commitment accounting, record level security, budget control and mobile it will greatly enhance the functionality and features of the ERP system. This real time solution provides full tracking of every procedure from source to end – It bridges the gap between the back office and the operations side of the business, enforcing transparency and compliance throughout your business.  It is an intuitive role-based software process tool that easily manages business processes within the organisation