Tools to help you gain a 360-degree view of your customers for automated sales reporting

Tools to help you gain a 360-degree view of your customers for automated sales reporting

Businesses are constantly competing for customers and looking to improve the experience of the ones they already have. In order to close a sales deal, the sales team will need to have a 360-view of your customers, which can be done with the right set of tools. It is important to understand first how your customers relate to

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Improving customer experience through technology

Improving customer experience through technology

The number of customers and the excellent service reputation is what makes a business succeed amongst other things. Businesses now see that it is very beneficial to use technology across the entire manufacturing landscape, from product planning to supply chain logistics and right down to customer service. It is virtually impossible to keep a business running without them.

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How AI can help you improve how you support your customers

How AI can help you improve how you support your customers

The manufacturing industry is a historically labor-intensive environment, and using robotics is becoming a vital part to make the process easier. Not only is it used for the manufacturing process, many businesses are also expanding their usage to enhance the customer’s experience. Manufacturers are faced with the challenge of finding ways to spend less money

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How to better prepare for future growth

How to better prepare for future growth

In this era of technological disruption, it is important for manufacturing companies to continue to find ways to shape their businesses to grow. With industry 4.0 firmly amongst us it’s a requirement for businesses to use data to make operations more intelligent. Leveraging a cloud-hosted software model can give manufacturers the confidence to charge forward in

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Choosing the right platform to support your Digital Transformation

Choosing the right platform to support your Digital Transformation

Choice. The problem is choice, as Neo quite rightly said in the smash hit movie The Matrix Reloaded. Choice remains the crux of many quandaries, and thus it needs to be dealt with, if one is to make the right decision and achieve an attainable goal. So when faced with the quandary of Digital Transformation, the issue of

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Azure IoT can be retrofitted to active machines and built into new ones

Legacy software can no longer cater for the needs of today’s manufacturing industry. In order to fulfill the high demands of production and streamline the production processes, new technologies are found to be the solution. The manufacturing process entails building, testing and monitoring the performance metrics. This way, managers can anticipate failures and faults, and

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Cloud – productivity and visibility to keep focus on customers via Dynamics 365

Cloud – productivity and visibility to keep focus on customers via Dynamics 365

Mobile subscriptions are alluding to the ever-increasing love for mobile technology. This has opened up a new way of conducting business and provides endless possibilities for those embracing digital transformation. More so the manufacturing industry, which has benefitted from cloud-based productivity. It has presented endless opportunities for the sector to improve service delivery and to

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Principles to achieve Digital Transformation in Manufacturing

The Fourth Industrial Revolution is in full swing. The era of AI, advanced robotics, and IoT ecosystems has enabled a technological leap across many industries. The manufacturing sector certainly hasn’t been left behind, as the industry is among the front-runners in the modernization race. Manufacturers worldwide are poised to undertake the Digital Transformation process, whereby their factories

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Three questions to ask your vendor about Dynamics 365

Three questions to ask your vendor about Dynamics 365

So, the time has come for you and your manufacturing business to begin the digital journey. All the meetings are done, and all the decision makers have reached an agreement. The time for action, the time to embrace Digital Transformation, is now. Inevitably, the next question is, what next? This blog post takes it at this time,

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Automation & you: the key to success in the Manufacturing industry

Automation & you: the key to success in the Manufacturing industry

From humble beginnings in the textile and pottery sectors, where basic machines were introduced to help the workers and artisans produce their wares quicker and more easily, to the advent or robotics, the manufacturing industry has steadily embraced automation as a means to increase production and revenue. Over the last three decades, factories worldwide have become more automated, sometimes to the

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