Protected: Benefits to leverage from ERP

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Configure or Customise ERP

To start, we need to understand the difference between configuring and customising an ERP system.  A good explanation I’ve seen is from Alan Rencher’s LinkedIn post, edited slightly . . . . . A customisation is a feature, extension or modification that requires custom coding or some form of unique implementation.  Configuration is the use

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Field Service – Resource Scheduling Optimisation

The next wave of Field Service solutions is in full force – connected Field Service solutions are redefining the way we diagnose, respond and deliver customer service. However, many organisations still render services based on fixed routes, “guestimates” when it comes to incident and field worker management, and turn to the all-too-familiar white board as

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Protected: Setting Sail for Data Utopia

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Reasons for Implementing ERP

This blog, “Reasons to Implement an ERP”, is the first in a series.  We’ll investigate modern ERPs in the new economy, discuss configuration vs. customisation, identify areas for business process improvements, give generic guidelines aimed at assisting in the selection process and the like.  We’ll also address project management, change management and the identification of

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Dynamics 365 Field Service: Proactive and Connected

Gartner estimates that there will be over 14 bilion connected IoT devices by the end of 2019 and that this will increase to 25 bilion by the end of 2021. if you’re in the distribution space, no doubt some or all your products lines are already IoT enabled. But what if you’re a services organisation?

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Dynamics 365 Field Service: Blog

According to Industry analysts, the three biggest challenges field service organisations are facing today are continued rising customer expectations, a shrinking talent pool, and increased competition for both talent and customer share. In this quarter, our Field Service series will focus on fundamentals, optimisation and competitive edge.  Of the top 5 challenges field services organisation

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How an iPod and some clever software solved my asset verification needs

Let’s start with a story I have seen played out many times, at various companies; It is close to year-end and the whole company is running around to address all the “last minute” issues before the deadline, and then, one of the employees who is on track with their tasks, looks at a faded barcode

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Technological advances, a threat to the workforce?

Technological advances are rapidly making it possible to automate much of the work currently carried out by humans. This has brought with it much concern for job loss in industries were this can be easily achieved such as the manufacturing sector which has shown a high potential for automation. However technology has the potential to transform many

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Using ERP and tech to unlock valuable insights, reach your set KPIs and goals

Technology has brought with it opportunities to operate at a heightened level more than ever before. Many companies strive to optimize their processes with different automated systems without thinking carefully about what they want to achieve. They often have problems in defining their goals and how to visualize them efficiently. By identifying key performance indicators through

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