Clients in the Hospitality and Leisure have been using Accpac ERP as their back office system for many years. The hospitality industry is very diverse and fragmented, consisting of hotels, casinos and game parks to name but a few.

For those clients who prefer to use Best of Breed software solutions we are able to use our Integration.Net development to import and export data between back and front office seamlessly always ensuring the integrity of the data.

At AccTech Systems we have a proven reputation for successfully delivering high quality business solutions for the hospitality and leisure industry.

Financial Modules

• General Ledger – Using the advanced segmentation of the general ledger accounts and the customized account groups for each account, management and statutory reporting is quick, seamless and hassle free. Statistical reporting for average bed nights and available covers are a breeze using the standard financial report writer which is an add-in utility to excel
• Accounts Payable – Extend the use of optional fields to enable spend analysis reporting across your entire group which allows better negotiations for group purchases for high value expense items
• AP Recon and AP Payment – Use best practice principles when paying your suppliers by automating the reconciliation of creditors to ensure that payments are made to suppliers only after the account has been reconciled
• Accounts Receivable – Use the recurring invoice functionality to generate invoices for your concessionaires’ monthly rental and utilities
• National Account Management The ability to print a consolidated customer statement across all properties of the hotel

Additional Information

• Use integration.net to automate the import of transactions from your front office and procurement systems
• Extend your ERP system to eliminate manual purchase orders by using AccTech System’s eWorkflow product which can be customized using your Business Rules for procurement
• Use Insight to produce advanced financial reports including KPI’s and facilitate the budgeting cycle which automates the transfer of actuals for the specified periods to the relevant forecasts for the next quarters

CRM Solution for Hotels and Hospitality

Our CRM solution for the Hotel & Leisure industry is a fully integrated customer loyalty and marketing solution that can interact with any front office and property management solution. The CRM solution has an additional Event Management module that assists with running all corporate events from sales through to task management and finally budget analysis. It also has the ability to:

• Manage your entire loyalty program with integrated web self service and inquiry handling for better customer service
• Deliver marketing delivery by email, fax or SMS with tracking of click throughs and integration to landing zones and web sites
• Build and focus on guest satisfaction and retention through loyalty schemes that directly profile each guest including preferences, demographics and interests
• As the solution is entirely web based, access is available anywhere at anytime on virtually any device – a must have for remote units
• Ensure consistent delivery of high-quality service through an integrated call centre across all units and a central database for all communications
• Increase retention rates and automatically contact non-visitors or regulars that break pattern

For more information regarding our Hospitality & Leisure Solutions, please contact AccTech Sales Division on
Tel: +27 12 664 0200 or email: sales@acctech.biz