Dynamics 365 has launched

AccTech shares the excitement with Microsoft partners and customers across the globe with the official launch of Dynamics 365! Combining the worlds of ERP and CRM into a universal data platform Dynamics 365 will change the way in which we view business productivity. Herewith a few facts to help you navigate the new solution and licencing structure:

    1. Dynamics 365 is available in two unique versions:
      a. Business Edition
      b. Enterprise Edition

We start with the Enterprise Edition:

Dynamics 365 Enterprise Edition Structure
    1. Enterprise Edition: Enterprise Edition is optimised for companies with an employee count of more than 250. Apps included in the Enterprise Edition of Dynamics 365 Include:

      a. Operations: Previously referred to as Dynamics AX, the Operations App of Dynamics 365 brings you all the ERP functionality previously contained in Microsoft Dynamics AX.
      b. The functionality currently contained in Dynamics CRM Online Suite will be unpacked into 5 individual apps known as Sales, Field Service, Customer Service, Project Service Automation, and (in the future) Marketing. These will collectively be referred to as “Plan 1 Business Apps”.
      c. Last, we have a new platform app called “Power apps”, which also includes Microsoft flow.
Dynamics 365 Business Edition Structure
    2. Business Edition: Business Edition is optimised for companies with an employee count of 10 – 100. Apps included in the Business Edition (at the time of launch) include:
      a. Financials (aka Project Madeira) allowing organisations a full online accounting and financial application to manage your business. Unfortunately, the Financials App is not yet available in the African region. We will gain access to Financials during calendar year 2017.
      b. Sales App: allowing you to manage your sales team with full sales force automation features.
      c. Marketing App: drive marketing campaigns for your growing business.
      d. PowerApps: Build applications using Microsoft flow, unique to the requirements and business processed of your business.

Contact AccTech’s affiliate, Dynamics Africa for more information on Microsoft Dynamics Business Edition.


Product Name changes:

    - Dynamics AX will now be referred to as Dynamics 365 Enterprise Edition Operations
    - Dynamics CRM will now be unpacked into different Apps each based on specialised functionality:
      o Sales (Business and Enterprise)
      o Marketing (Business and Enterprise)
      o Field Service (Enterprise Only)
      o Customer Service (Enterprise Only)
      o Project Service Automation (Enterprise Only)

Current customers:

Current Microsoft Dynamics AX and Dynamics CRM customers will not be affected by the changes in product structure. Enhancements stay intact and future migration plans to the new licencing structure will be possible.

User types:

Dynamics 365 User Types

Across the Business and Enterprise Edition, each user may be licensed only for the functionality they need, introducing Plans, Apps, and Team Members.

Team Members:
This first category is your “light users”. This is the broad user base that predominately consumes data and reports and completes light tasks like time entry and HR updates. This user base provides the basis for our enterprise wide offers.

Apps:
This is where a user is narrowly licensed at an individual application level. (I’m a sales user, I’m only licensed for sales) This is largely how biz apps are licensed and sold today.

Plans:
Plan based user licences allow a customer, with a single licence, the flexibility to leverage whatever functionality they need (within their plan) to fit their specific user role. This type of licensing not only provides a lot more flexibility and cost savings, it also enables customers to build custom user roles that reflect the real world, bringing more value to their organizations.

Current customers:
Current Microsoft Dynamics AX and Dynamics CRM customers will not be affected by the changes in product structure. Enhancements stay intact and future migration plans to the new licencing structure will be possible.

More information:
Over the next few weeks we will be issuing more information about this exciting new solution from Microsoft. If you require more information, please reach out to us on sales@acctech.biz