08 April 2010 – Local Municipality improves service delivery with Microsoft’s Enterprise Project Management solution
Microsoft’s leading Enterprise Project Management partner in Africa, AccTech Systems, has successfully implemented Microsoft’s EPM Solution at a local Municipality.
“The purpose of this project was to manage the municipality’s projects within our IT division,” says the municipality’s IT-manager. “We had no system in place and as such we had to rely on manual processes to deliver solutions to the rest of the municipality. This lead to an investigation on how to streamline the IT division’s service delivery, and AccTech’s Compact deployment of Microsoft Enterprise Project Management (EPM) solution proved to be the perfect fit.”
“In order to compete effectively, today’s municipalities must empower their people and teams to reach new levels of productivity and performance,” says Tertius Zitzke, Chief Executive Officer at AccTech Systems. “In South Africa we are constantly made aware through news articles of municipalities not delivering the required services, and we can only hope that other municipalities will follow this Municipality’s example in investing in technology in order to assist in the governance of project and service delivery,” says Zitzke.
Already familiar with Microsoft Technologies and their products, the municipality’s decision to select the Microsoft EPM solution was a very simple one. “We are extremely pleased with the quick and efficient rollout of AccTech’s Compact solution,” says the IT-Manager. “The project was delivered within the prescribed timeframe and budget. Not a single cent of over expenditure was incurred, paying testament to both AccTech and our IT-divisions commitment to the project.”
AccTech’s EPM Compact Solution is an out of the box turnkey solution. It entails the installation, configuration, and training for a predefined amount of users. This award-winning solution allows for all of the features and functions needed to run a fully-fledged automated project office without the big price tag normally associated with these types of implementations. It also ensures that organizations do not have to wait months for a solution like this to be completed. It could literally take a couple of weeks.
“Because of the predefined views, structures and reports within AccTech’s EPM Compact solution, the municipality now has their finger on the pulse of every project or initiative delivered through their IT division.” “Our aim is to start rolling out the same methodology into the other divisions of the Municipality which will ultimately assist in the prime objective of world-class service delivery to the Durban community.”
Marketing Director: AccTech Systems