09 March 2005 – AccTech Systems implements CRM at Imperial Fleet Services

Issued by: PR Connections

[Johannesburg, 9 March 2005] – Imperial Fleet Services, a member of Imperial Holdings, has automated its sales and marketing operations with the deployment of Sage CRM, implemented by AccTech Systems.

“Our sales team plays an integral role in the success of Imperial Fleet Services and the deployment of Sage CRM will allow us to further empower and harness this vital asset,” says Murray Price, director at Imperial Fleet Services. “Phase one of the installation will include the integration of Sage CRM with Imperial Fleet’s Customer Information System, currently held in a Unix-based production system.”

Keith Fenner, director solutions and business development at AccTech Systems, says sales and opportunity management is crucial in any sales environment.

“A common problem facing remote sales teams face is logging and accessing vital client information. Sage CRM gives Imperial Fleet’s team immediate access to leads, contacts and meeting schedules, while seamless integration with Lotus Notes means management will have a real-time view of performance in the field,” he says.

“Future phases of the installation will include Imperial Fleet using Sage CRM to deliver and monitor cost-effective marketing campaigns, as well as deeper integration into the back-office systems to manage other business processes,” says Tertius Zitzke, managing director of AccTech Systems.

“Sage CRM’s scalable and robust design with advanced reporting capabilities means every campaign’s return on investment (ROI) can be easily measured.”

“Sage CRM is Internet browser-based, which ensures ease of use for our end-users,” adds Price. “This, together with flexible integration with our current internal systems made the choice of product and vendor for this project an easy one.”

AccTech Systems (PTY) LTD

AccTech Systems (Pty) Ltd is an Sage ERP Accpac accounting software solution provider. Accredited as a premier solution provider by Sage ERP Accpac International, AccTech specialises in Sage ERP Accpac’s entire range of award-winning product lines and third-party software products.

AccTech is currently the number one Softline Accpac Dealer of the year as well as the number one Sage CRM dealer of the year. AccTech offers in-depth customer needs analysis, product configuration and custom-designed workflow solutions and backs that up with world-class training and support.

AccTech Systems has representation in Gauteng, KwaZulu-Natal, Western Cape, Limpopo, North West, Mpumalanga, Mozambique, Namibia, Zimbabwe, Zambia and Tanzania.

AccTech Systems (Pty) Ltd was also named as one of three finalists of DTI exporter of the year 2005.

Softline is a leading provider of accounting, payroll and CRM software solutions to small, medium and large companies. Founded in 1988 by Ivan Epstein, Alan Osrin and Steven Cohen, Softline was established during the formative years of the software industry and listed on the JSE Securities Exchange South Africa in February 1997. Softline expanded to establish a strong position within its area of focus in South Africa and Australia.

Focused on the development of accounting, payroll and CRM software solutions, Softline has a 16-year track record as a market leader. The group has a broad range of products offering users a variety of software solutions to run their businesses efficiently. Softline’s leading brands include Softline Accpac, Softline Enterprise, Softline Pastel (Accounting and Payroll) and Softline VIP. The combination of the group’s product offerings provides Softline customers with comprehensive, well-branded accounting, payroll and CRM software solutions.

In November 2003, Softline was acquired by Sage Group plc, an established FTSE 100 company. The group includes market-leading businesses throughout the United Kingdom, Europe, North America, South Africa and Australia, supplying business software to the small, medium and large business community.

Softline has a solid track record of profitability and cash generation. The group delivers quality accounting, payroll and CRM software solutions that improve the efficiencies of businesses around the world.

Sage

The Sage Group plc is a leading supplier of accounting and business management software solutions and related services for small, medium and large enterprises. It comprises market-leading businesses throughout Europe, United Kingdom, North America, South Africa and Australia .The Sage group plc has over 5 million small and mid-sized customers in 55 countries and 10 500 staff.

Editorial contacts

AccTech Systems
Nick Botha
(012) 640 2600
nb@acctech.biz

PR Connections
Andrea Slater
(011) 234 6173
accpac@pr.co.za